Nominated for LRC Exemplary Practice 2018:
Library: MLS Librarians, Faculty, or Paraprofessionals who work in a library
Creating a Culture of CARE at Valencia
Leonard C. Bass
The CARE program was established as a human-centric early alert program which stands for (Continuous Assessment & Responsive Engagement). Since Fall of 2014, CARE has equipped faculty with the skills, knowledge, and resources necessary to identify and support struggling students in the classroom. Over 100 faculty have participated in the program by participating in a 6 week training program designed to help faculty create "micro-interventions" or CARE plans for their classes.
In 2017, we expanded the model of CARE and began incorporating peer coaches. The enhanced model now integrates with Supplemental Learning (SL) leaders on East Campus to provide a holistic level of support to students, both in and out of the classroom. Students in need of support are identified by faculty, who after engaging with the student, utilize an early software - CRM Advise - to connect them with a trained CARE Coach. The coach will then reach out to the student, introduce themselves, and conduct an assessment of need to determine how they might offer support. In working with the student and throughout the coaching process, CARE coaches will remain in contact with the faculty member and appropriate College personnel to ensure a constant, consistent, and holistic level of support.
For more information on this innovative design model click here to find an article recently published in the National Resource Center's eSource Magazine - http://issuu.com/nrcpubs/docs/e-source_13.2/11?e=5049601/34019425