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Streaming Videos in Swank: FAQs

Have a Question?

Many of your general questions may be answered on the Swank Digital Campus website.  If you have any IRSC-specific questions or any suggestions for purchase please contact any of the library staff - we're excited to help you, and we love a good hunt! library@irsc.edu 

 

FAQs

1.  What should I do if I only see a blank screen when I log in?

If you are able to log in but unable to view the film, please try again in another browser (for example if you are having difficulty in Chrome please try again in Safari).

 

2. How long are the films activated in the Digital Campus portal?

Films are available for one year from their start date and may be reactivated for additional years if needed. Film reactivation MUST be requested. Films DO NOT renew automatically. It can take up to 48 hours for a film to be reactivated.   

 

3. Can I watch films on my mobile device?

Yes, there is a Swank app for Apple and Android devices.

 

4.  Is closed captioning available?

Yes, closed captioning is available for most films.

 

5. Can I use a Swank film in a campus-wide screening?

No. Films may be shown in class or assigned to enrolled students to view outside of class. The films do not have public performance rights. 

 

6.  How do I recommend a movie for the collection?  Available to IRSC Faculty Only 

Need to request a new title from Swank Digital Campus? We have an allotted number of additional titles we can add per year.

Here is how the process works:

  • Complete a search in our Swank Digital Campus portal to see if the feature film you want is available.
  • Films identified with a 'Request' button are available but not currently part of our collection
  • Click 'Request' and fill in the pertinent movie information then click "Send".  If requesting multiple titles, when all requested titles are selected, view "Requests" on the top menu bar and click "Send".  The request(s) will be sent for review and potential addition.  

Note: Activation may take up to 48 hours (Monday-Friday) after approval.